Alice is browsing the website «Your Dispute». The site asks Alice a few questions, analyzes her answers, and offers Alice 2 different amicable mediator solutions, both tailored to her situation. Moreover, «Your Dispute» Tell Alice the type of court with jurisdiction for this dispute, namely a local court to be seized by application, because the amount in dispute is less than €5,000.
After asking Alice a few questions, «Your Dispute». analyze Alice's dispute and propose 2 different options:
- A court-mandated conciliator, to have an interview with them in about 2 weeks at the local Justice and Law Centre,
- A Consumer Mediator who will manage remote mediation, most often via three-way emails and, if necessary, via audio or video conference.
With a particularly busy schedule, Alice chooses remote mediation, which will save her from having to travel and allow her to manage her dispute remotely during any lulls in her schedule.
The two solutions proposed to Alice result from the analysis by «Votre-litige» of the dispute between Alice and Bob. Other types of disputes will involve other types of stakeholders, and there are many of them. In the menu «The Actors» , «Your-litige» presents the main stakeholders involved in the amicable resolution of disputes, with a detailed presentation sheet for each.