Business Mediator
The Business Ombudsman is a free public service operating under the authority of the Ministry of Economy. It helps companies resolve their disputes amicably with other businesses or public entities.
Disputes handled
- Delays or defaults in payment
- Execution or breach of contract
- Supplier / customer disputes
- Subcontracting
- Intellectual property
- Public procurement
- Relations with local authorities
- Business partner conflicts
Conditions
- At least one company is involved.
- The parties must accept mediation.
- The procedure is confidential.
- The referral is free of charge.
Deadlines
After the referral, a mediator generally makes contact promptly to check admissibility and propose the opening of mediation.
Typical examples
| Dispute | Orientation |
|---|---|
| Unpaid invoice between two companies | Business Mediator |
| Supplier / distributor conflict | Business Mediator |
| Subcontracting dispute | Business Mediator |
| Public contract with a city hall | Business Mediator |
| Disagreement over the performance of a commercial contract | Business Mediator |
| Dispute between independent merchants | Business Mediator |