Step 6: Alice sends a formal notice to Bob


Alice is drafting a formal notice by registered letter with acknowledgement of receipt addressed to Bob. Here is the text of her letter:

Registered letter with acknowledgement of receipt

Alice Dupont
12 Poppy Street
06400 Cannes

Attention: Bob Martin
27, avenue des Mimosas
06400 Cannes

Cannes, January 15, 2026

Subject: Notice to remedy defects found in the painting work

Dear Sir or Madam,

On January 5, 2026, you carried out painting work in my bedroom.

Following your work, I noticed a visible stain on one of the walls involved in the project.

In order to seek an amicable solution, I brought this problem to your attention and we met on-site on January 10, 2026. Despite our discussions, we failed to reach an agreement regarding the origin of the issue or the measures to be taken to remedy it.

I consider that the work carried out does not present the result that one is legitimately entitled to expect from a professional.

Consequently, I formally give you notice to take all necessary measures to remedy this disruption and to propose a satisfactory solution to me within fifteen days of receipt of this letter.

Failing a response or a satisfactory solution within this timeframe, I reserve the right to take any useful steps to defend my interests, notably through the intervention of a court-appointed conciliator, a mediator, or by referring the matter to the competent jurisdiction.

Please accept, Madam, Sir, the expression of my sincere greetings.

Signature

Alice Dupont