{"id":207,"date":"2026-06-02T19:47:01","date_gmt":"2026-06-02T17:47:01","guid":{"rendered":"https:\/\/syl20-conseil.org\/?page_id=207"},"modified":"2026-08-03T10:35:37","modified_gmt":"2026-08-03T08:35:37","slug":"terms-and-conditions-of-use-tc","status":"publish","type":"page","link":"https:\/\/votre-litige.fr\/en\/conditions-generales-dutilisation-cgu\/","title":{"rendered":"Terms and Conditions of Use of the \u00abVotre-Litige.fr\u00bb Website (T&amp;C)"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Terms of Use \u2013 Independence Charter \u2013 Privacy Policy<\/strong><br><strong>Version 1.0 of July 11, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Site Votre-Litige.fr<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Site Editor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FAURIE SYLVAIN EI<\/strong><br>Trade Name: SYL20-Conseil<br>SIREN: 05070726<br>SIRET: 0507072600010<br>NAICS: 6910Z<br>Legal form: Sole proprietorship<br>Tax status: Micro-enterprise<br>Main activity: Out-of-court dispute resolution<br>\nWebsite: <a href=\"https:\/\/votre-litige.fr\/en\/\" data-type=\"link\" data-id=\"www.votre-litige.fr\">votre-litige.fr<\/a><br>Mailing address: Upon request<br>Email address: <a href=\"mailto:contact@votre-litige.fr\">contact@votre-litige.fr<\/a><br>Publication Director: <a href=\"https:\/\/www.linkedin.com\/in\/sfaurie\/\" data-type=\"link\" data-id=\"https:\/\/www.linkedin.com\/in\/sfaurie\/\" target=\"_blank\" rel=\"noopener\">Sylvain Faurie<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Host<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">OVH SAS with a capital of \u20ac50,000,000<br>Headquarters: 2 rue Kellermann, 59100 Roubaix, France<br>Phone: 1007 (from France)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Preamble<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Unified Contractual Conditions, hereinafter referred to as the \u00abConditions\u00bb, govern access to the website <strong>Votre-Litige.fr<\/strong>, hereinafter referred to as the \u00abSite\u00bb, as well as its use by any visitor, hereinafter referred to as the \u2019User\u00ab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They bring together in a single document:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the terms and conditions of use of the Site; ;<\/li>\n\n\n\n<li>the publisher's commitments to independence, neutrality, and impartiality; ;<\/li>\n\n\n\n<li>information regarding privacy, personal data protection, and cookies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Analyzing a dispute on this site requires the User to read these Terms and accept them fully in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acceptance is indicated by a checkbox prior to the analysis of the dispute. If the User does not accept these Terms, they must refrain from using the Site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 1 \u2014 Subject and Purpose of the Site<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The purpose of the Site is to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>help facilitate access to the law; ;<\/li>\n\n\n\n<li>inform users about the various methods of prevention and amicable dispute resolution ;<\/li>\n\n\n\n<li>present general legal information; ;<\/li>\n\n\n\n<li>propose information and guidance tools; ;<\/li>\n\n\n\n<li>help users better identify the procedures and contacts likely to correspond to their situation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The Site constitutes a free information and guidance service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless expressly stated otherwise, no sales of goods or services are made directly through the Site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 2 \u2014 Site Publisher<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website is published by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sylvain Faurie<\/strong>, consumer ombudsman approved via a mediation center, also active in the field of amicable and contentious dispute resolution consulting, former court-appointed expert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information allowing the identification and contact of the publisher, as well as information relating to the Site's host, can be found on the page <strong>\u00abLegal Notice\u00bb<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 3 \u2014 Acceptance of Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access to the Site and its use are subject to the prior acceptance of these Terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accepting these Terms, the User acknowledges:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>having been able to consult them before using the Site; ;<\/li>\n\n\n\n<li>having understood its nature and scope; ;<\/li>\n\n\n\n<li>accept them without reservation; ;<\/li>\n\n\n\n<li>commit to complying with the terms of use set forth therein.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable conditions are those in force and published on the Site at the time of their acceptance or the relevant consultation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 4 \u2014 Nature of the information published<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The information, explanations, examples, templates, documents, and tools offered on the Site are provided for general and informational purposes only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They do not constitute in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>nor personalized legal advice; ;<\/li>\n\n\n\n<li>not legal advice ;<\/li>\n\n\n\n<li>nor legal services; ;<\/li>\n\n\n\n<li>neither a judicial decision ;<\/li>\n\n\n\n<li>nor a guarantee as to the outcome of a dispute; ;<\/li>\n\n\n\n<li>nor a substitute for the individual assessment of a situation by a qualified professional.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The published information cannot take into account all the specificities unique to each situation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The User remains solely responsible for decisions made, documents used, and procedures undertaken based on the information consulted on the Site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When justified by the circumstances, it is the User's responsibility to consult a lawyer, judicial officer, mediator, consumer association, government agency, or any other competent professional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 5 \u2014 Terms of Use of the Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The User agrees to use the Site in a fair, reasonable manner and in compliance with applicable laws and regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this capacity, he undertakes in particular to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>not to use the Site for fraudulent, illicit, or abusive purposes; ;<\/li>\n\n\n\n<li>do not disrupt or attempt to disrupt its operation; ;<\/li>\n\n\n\n<li>not to compromise the security or integrity of the Site; ;<\/li>\n\n\n\n<li>do not attempt to fraudulently access its computer systems; ;<\/li>\n\n\n\n<li>do not introduce any virus, malware, or device capable of damaging the Site; ;<\/li>\n\n\n\n<li>not to misuse the information or features of the Site for purposes other than their intended ones; ;<\/li>\n\n\n\n<li>provide accurate, honest, and up-to-date information when requested by a feature; ;<\/li>\n\n\n\n<li>not to infringe upon the rights of the publisher, other Users, or third parties.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any abusive or fraudulent use may result in the suspension or limitation of access to the Site, without prejudice to any other remedies that may be pursued.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 6 \u2014 Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All elements comprising or presented on the Site are likely to be protected by the provisions of the Intellectual Property Code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These include in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the texts ;<\/li>\n\n\n\n<li>the articles ;<\/li>\n\n\n\n<li>the illustrations and images ;<\/li>\n\n\n\n<li>the logos ;<\/li>\n\n\n\n<li>The graphics ;<\/li>\n\n\n\n<li>the documents; ;<\/li>\n\n\n\n<li>the models; ;<\/li>\n\n\n\n<li>the tools ;<\/li>\n\n\n\n<li>databases ;<\/li>\n\n\n\n<li>the architecture and structure of the Site; ;<\/li>\n\n\n\n<li>the general presentation and page layout elements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Except with legal authorization or prior written agreement from the publisher, any reproduction, representation, distribution, modification, adaptation, extraction, or exploitation, in whole or in part, of these elements is prohibited.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The User is authorized to view the content for personal and non-commercial purposes, subject to compliance with the intellectual property rights attached to such content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 7 \u2014 Accuracy and updating of information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher strives to publish accurate, understandable, and up-to-date information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, it cannot guarantee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the absolute accuracy of all information; ;<\/li>\n\n\n\n<li>their completeness; ;<\/li>\n\n\n\n<li>their suitability to each particular situation; ;<\/li>\n\n\n\n<li>their immediate updating following a legislative, regulatory, jurisprudential, or administrative change; ;<\/li>\n\n\n\n<li>the absence of errors, omissions, or interruptions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The User is invited to check the publication or update date of the consulted information and, when necessary, to cross-reference it with applicable official texts and institutional sources.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 8 \u2014 Publisher's Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, the publisher shall not be held liable:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>errors or omissions affecting published content; ;<\/li>\n\n\n\n<li>the use or interpretation of the disseminated information; ;<\/li>\n\n\n\n<li>decisions made by the User on the basis of this information; ;<\/li>\n\n\n\n<li>of a temporary unavailability of the Site; ;<\/li>\n\n\n\n<li>due to a maintenance operation; ;<\/li>\n\n\n\n<li>due to a technical malfunction beyond its control; ;<\/li>\n\n\n\n<li>indirect damage resulting from the use of the Site; ;<\/li>\n\n\n\n<li>the content, operation, or security of a third-party website; ;<\/li>\n\n\n\n<li>from fraudulent use or use contrary to these Terms by a User.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms shall have the effect of excluding liability that cannot be legally limited or excluded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 9 \u2014 Availability and Security of the Site<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher uses reasonable means to ensure the availability and security of the Site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, access to the Site may be temporarily interrupted, notably due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>of a maintenance operation; ;<\/li>\n\n\n\n<li>of an update; ;<\/li>\n\n\n\n<li>due to a technical failure; ;<\/li>\n\n\n\n<li>of a security incident; ;<\/li>\n\n\n\n<li>from a host failure; ;<\/li>\n\n\n\n<li>due to an event beyond the publisher's control.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher does not guarantee continuous and permanent availability of the Site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The User must take the necessary precautions to protect their equipment, data, and software against the risks associated with using the Internet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 10 \u2014 Hyperlinks<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Site may contain hyperlinks providing access to websites or services operated by third parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These links are provided for informational or practical purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher exercises no control over third-party sites and cannot guarantee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the availability of these sites; ;<\/li>\n\n\n\n<li>the accuracy of their content; ;<\/li>\n\n\n\n<li>their security; ;<\/li>\n\n\n\n<li>compliance by their operators with applicable regulations; ;<\/li>\n\n\n\n<li>the sustainability of the proposed links.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The User accesses third-party sites under their own responsibility and must consult their own terms of use and privacy policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 11 \u2014 Principles of Independence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher operates with complete independence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No person, company, administration, professional organization, association, partner, or other third party may impose or influence:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the published information ;<\/li>\n\n\n\n<li>the analyses carried out; ;<\/li>\n\n\n\n<li>the proposed orientations; ;<\/li>\n\n\n\n<li>the opinions or recommendations formulated; ;<\/li>\n\n\n\n<li>the conclusions resulting from a specific mission.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher's assessments are based exclusively on its professional analysis of the facts, the documents provided, and the applicable rules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 12 \u2014 Neutrality and impartiality<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher undertakes to review the situations submitted to it with objectivity, neutrality, fairness, integrity and impartiality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No party should be favored to the detriment of another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Analyses, information, and guidance are established without distinction based in particular on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>identity ;<\/li>\n\n\n\n<li>the quality or status of persons; ;<\/li>\n\n\n\n<li>the economic situation ;<\/li>\n\n\n\n<li>nationality ;<\/li>\n\n\n\n<li>opinions or beliefs ;<\/li>\n\n\n\n<li>membership in an organization ;<\/li>\n\n\n\n<li>any other consideration unrelated to the situation examined.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When a case involves multiple parties, the publisher ensures, to the extent applicable to their mission, that the balance of interests at stake is respected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 13 \u2014 Prevention of conflicts of interest<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher ensures the prevention of any situation likely to create a conflict of interest or compromise its independence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When such a situation is identified, it is examined without delay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the circumstances, the publisher may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>notify those concerned; ;<\/li>\n\n\n\n<li>request the necessary observations; ;<\/li>\n\n\n\n<li>refuse the mission ;<\/li>\n\n\n\n<li>suspend his intervention ;<\/li>\n\n\n\n<li>conclude one's presentation ;<\/li>\n\n\n\n<li>refer the persons concerned to another competent professional.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In case of serious doubt regarding its independence or impartiality, the publisher refrains from intervening.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 14 \u2014 Financial Independence and User Guidance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The information and guidance provided on the Site must not be influenced by any compensation, partnership, affiliation, or benefit provided by a third party.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No professional or organization may be promoted in exchange for a commission, hidden compensation, or an undeclared benefit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any guidelines and recommendations are based on objective criteria, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the nature of the dispute; ;<\/li>\n\n\n\n<li>the applicable legal provisions; ;<\/li>\n\n\n\n<li>the subject-matter or territorial jurisdiction of the parties; ;<\/li>\n\n\n\n<li>the characteristics of the procedure in question; ;<\/li>\n\n\n\n<li>the needs expressed by the User.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise provided by law or contract, any compensation received in connection with a separate engagement is not contingent on the outcome of the dispute, the reaching of a settlement, or the amount that any party may receive.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 15 \u2014 Confidentiality<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Information obtained in connection with any assignment other than simply browsing the Site is used solely for the purposes of that assignment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They are treated with respect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>applicable legal obligations; ;<\/li>\n\n\n\n<li>rules specific to the nature of the mission; ;<\/li>\n\n\n\n<li>the principles of confidentiality and security; ;<\/li>\n\n\n\n<li>the rights of the individuals concerned.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Merely viewing the Site does not, in and of itself, create any special confidential relationship between the User and the publisher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a service, mediation, or other assignment involves specific confidentiality obligations, these may be set forth in a separate contractual document.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 16 \u2014 Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As of the date of publication of these Terms, the Site does not directly ask visitors to create a personal account and does not offer any online services that systematically require them to provide their last name, first name, mailing address, or phone number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, certain technical data may be processed when a user visits a website, particularly by the web host, security tools, technical logs, or services authorized by the user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an email address\u2014even one that is not linked to a specific individual\u2014or any other information can be used to directly or indirectly identify a person, it may constitute personal data within the meaning of applicable regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any personal data that may be collected or processed must be handled in accordance with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Regulation (EU) 2016\/679 of April 27, 2016, known as the GDPR; ;<\/li>\n\n\n\n<li>in accordance with the Data Protection Act; ;<\/li>\n\n\n\n<li>and other applicable laws and regulations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the Site is updated and introduces a contact form, a request for analysis, an appointment scheduling feature, a registration form, a newsletter, or any other feature involving the processing of personal data, these Terms or a privacy notice accessible on the Site will be updated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This information will specify, in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the data collected; ;<\/li>\n\n\n\n<li>the purposes pursued; ;<\/li>\n\n\n\n<li>the legal basis for the processing; ;<\/li>\n\n\n\n<li>the recipients of the data; ;<\/li>\n\n\n\n<li>shelf life; ;<\/li>\n\n\n\n<li>the security measures implemented; ;<\/li>\n\n\n\n<li>the rights of the individuals concerned; ;<\/li>\n\n\n\n<li>the contact information for the data controller.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Article 17 \u2014 Rights of Data Subjects<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When personal data is processed, the data subject may exercise the following rights, subject to the conditions set forth in the regulations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>right of access; ;<\/li>\n\n\n\n<li>right to rectification; ;<\/li>\n\n\n\n<li>right to erasure; ;<\/li>\n\n\n\n<li>right to restriction of processing; ;<\/li>\n\n\n\n<li>right to object; ;<\/li>\n\n\n\n<li>the right to data portability, where applicable; ;<\/li>\n\n\n\n<li>the right to withdraw consent when the processing is based on consent; ;<\/li>\n\n\n\n<li>the right to file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The procedures for exercising these rights and the contact information to use must be included in the legal notice or in the privacy policy published on the Site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 18 \u2014 Cookies and Trackers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Site may use cookies or similar technologies that are strictly necessary for its technical operation, security, or to preserve the choices made by the User.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These cookies may be placed without prior consent when they are essential to the operation of the Site, in accordance with applicable regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies used for audience measurement, statistics, advertising, or profiling may only be used in accordance with the terms set forth in the regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When consent is required, the User must be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>accept the relevant cookies; ;<\/li>\n\n\n\n<li>reject them just as easily; ;<\/li>\n\n\n\n<li>customize your choices; ;<\/li>\n\n\n\n<li>withdraw their consent at a later time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As of the date of publication of these Terms, the publisher does not intentionally use any cookies for advertising or visitor profiling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 19 \u2014 Hosting and Security Measures<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Site is hosted by a professional service provider whose name and contact information are listed in the legal notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The hosting provider implements technical measures to ensure the security of its infrastructure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher also ensures, to the best of its ability, that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>keep the software and components in use up to date; ;<\/li>\n\n\n\n<li>restrict access to administrative tools; ;<\/li>\n\n\n\n<li>implement appropriate safety measures; ;<\/li>\n\n\n\n<li>address any vulnerabilities brought to its attention; ;<\/li>\n\n\n\n<li>to maintain the integrity and availability of the Site.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Despite these measures, no computer system can guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 20 \u2014 Consumer Mediation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When a consumer dispute falls within the scope of Articles L.611-1 et seq. of the Consumer Code, the consumer may be able to seek the assistance of a qualified consumer mediator free of charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This recourse requires, in particular, that the consumer have first submitted a written complaint to the relevant business and that the dispute fall within the jurisdiction of the designated mediator.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The contact information for the appropriate mediator and the procedures for filing a complaint must be specified in the applicable legal or contractual documents when this obligation actually applies to the publisher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply viewing a news website for free does not necessarily give rise to a consumer dispute that falls under a mediation program.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 21 \u2014 Amendments to the Terms and Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The publisher may modify these Terms at any time to reflect, among other things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the development of the Site; ;<\/li>\n\n\n\n<li>the addition or removal of a feature; ;<\/li>\n\n\n\n<li>changes in data processing; ;<\/li>\n\n\n\n<li>a change in law or regulation; ;<\/li>\n\n\n\n<li>a technical or organizational change.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable version is the one published on the Site as of the date of access or acceptance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The date of the last update appears at the beginning of the document.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When changes substantially affect the User\u2019s rights or obligations, the User may be asked to accept the changes again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 22 \u2014 Severability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If any provision of these Terms is found to be invalid, unenforceable, or contrary to a mandatory rule, the remaining provisions shall remain in effect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The provision in question must, to the extent possible, be replaced by a valid provision that achieves an effect as close as possible to the original objective.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Article 23 \u2014 Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Site and these Terms are governed by French law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any dispute regarding the validity, interpretation, or enforcement of these Terms shall be subject to the jurisdiction of the competent French courts, subject to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mandatory rules on jurisdiction; ;<\/li>\n\n\n\n<li>consumer rights; ;<\/li>\n\n\n\n<li>the option to use alternative dispute resolution when applicable.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Article 24 \u2014 Entry into Force<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions take effect upon their publication on the Website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of using the Site, they supersede the previous separate documents titled:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00abGeneral Terms and Conditions of Use for the Site\u00bb; ;<\/li>\n\n\n\n<li>\u00abCharter of Independence\u00bb; ;<\/li>\n\n\n\n<li>\u00abPrivacy Policy.\u00bb.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">User Acceptance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By checking the box provided for this purpose (\u201cI have read and accept the Standard Terms and Conditions of the Votre-Litige.fr website\u201d) and proceeding to the Site, the User declares:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to have read these Standard Contract Terms; ;<\/li>\n\n\n\n<li>to have understood their content; ;<\/li>\n\n\n\n<li>accept them without reservation; ;<\/li>\n\n\n\n<li>understand that the information on the Site does not constitute personalized legal advice; ;<\/li>\n\n\n\n<li>agree to the Site's Terms of Use; ;<\/li>\n\n\n\n<li>to have been informed of the independence requirements and the rules regarding data protection and cookies.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales d\u2019utilisation \u2013 Charte d\u2019ind\u00e9pendance \u2013 Politique de confidentialit\u00e9Version 1.0 du 11 juillet 2026 Site Votre-Litige.fr 1. \u00c9diteur du site FAURIE SYLVAIN EINom Commercial&nbsp;: SYL20-ConseilSIREN&nbsp;: 05070726SIRET&nbsp;: 0507072600010APE&nbsp;: 6910ZForme juridique : Entreprise individuelleR\u00e9gime : Micro-entrepriseActivit\u00e9 principale : R\u00e8glement amiable des litigesSite Internet&nbsp;: votre-litige.frAdresse courrier : Sur demandeAdresse courriel&nbsp;: contact@votre-litige.frDirecteur de la publication : Sylvain Faurie &#8230; <a title=\"Terms and Conditions of Use for the \u00abVotre-Litige.fr\u00bb Website (T&amp;C)\" class=\"read-more\" href=\"https:\/\/votre-litige.fr\/en\/conditions-generales-dutilisation-cgu\/\" aria-label=\"Read more about Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation du Site \u00ab Votre-Litige.fr \u00bb (CGUS)\">Read more<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-207","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/comments?post=207"}],"version-history":[{"count":23,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/207\/revisions"}],"predecessor-version":[{"id":3601,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/207\/revisions\/3601"}],"wp:attachment":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/media?parent=207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}