Bob arrives at Alice's place and here is their dialogue:<\/p>\n\n\n\n
Alice:<\/strong> Hello Bob, thank you for coming. I wanted to show you the problem I told you about on the phone.<\/p>\n\n\n\n Bob:<\/strong> Hello Alice. Yes, show me that.<\/p>\n\n\n\n Alice:<\/strong> Look here, on this wall. Since the end of the work, this stain has been visible. I find that it stands out a lot, especially with the light from the window.<\/p>\n\n\n\n Bob:<\/strong> I see it. To me, it's not a paint defect. It looks more like rising damp or an old mark reappearing through the surface.<\/p>\n\n\n\n Alice:<\/strong> However, this stain was not visible before the work. It appeared right after your intervention.<\/p>\n\n\n\n Bob:<\/strong> It may not have been visible because the old paint masked it more. I applied the paint in accordance with the estimate.<\/p>\n\n\n\n Alice:<\/strong> I understand your point of view, but the final result is not satisfactory. I paid to have a restored room, and today this stain immediately catches the eye.<\/p>\n\n\n\n Bob:<\/strong> I understand your dissatisfaction. For my part, I do not believe I am responsible for the condition of the wall itself.<\/p>\n\n\n\n Alice:<\/strong> What do you suggest then?<\/p>\n\n\n\n Bob:<\/strong> I can come back to apply a new finish coat commercially, but I cannot guarantee that the stain will not reappear.<\/p>\n\n\n\n Alice:<\/strong> A simple extra layer doesn't seem sufficient to me. I would like the problem to be dealt with definitively.<\/p>\n\n\n\n Bob:<\/strong> For a complete treatment, it would probably be necessary to strip the area, apply a specific product, and then repaint. This represents additional work that was not included in the estimate.<\/p>\n\n\n\n Alice:<\/strong> However, I believe that this result should be included in your service.<\/p>\n\n\n\n Bob:<\/strong> I do not share this analysis. For me, the quote was for painting the bedroom, not for repairing a substrate defect.<\/p>\n\n\n\n Alice:<\/strong> I understand your position, but I do not wish to pay more to get a correct result.<\/p>\n\n\n\n Bob:<\/strong> And for my part, I cannot perform additional work for free for which I do not consider myself responsible.<\/p>\n\n\n\n Alice:<\/strong> So we disagree on the origin of the problem and who should cover the cost of the repairs.<\/p>\n\n\n\n Bob:<\/strong> Yes, unfortunately.<\/p>\n\n\n\n Alice:<\/strong> That is a pity. I was hoping we would find a solution today.<\/p>\n\n\n\n Bob:<\/strong> Me too. If you change your mind about my proposal, please feel free to contact me.<\/p>\n\n\n\n Alice:<\/strong> Alright. Thanks for coming anyway.<\/p>\n\n\n\n Bob:<\/strong> Thank you for having me. Have a good day, Alice.<\/p>\n\n\n\n Alice:<\/strong> Good day, Bob.<\/p>","protected":false},"excerpt":{"rendered":" Bob arrive chez Alice et voici leur dialogue: Alice : Bonjour Bob, merci d\u2019\u00eatre venu. Je voulais vous montrer le probl\u00e8me dont je vous ai parl\u00e9 au t\u00e9l\u00e9phone. Bob : Bonjour Alice. Oui, montrez-moi cela. Alice : Regardez ici, sur ce mur. Depuis la fin des travaux, cette tache est visible. Je trouve que cela se voit beaucoup, … Read more<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1602","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/1602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/comments?post=1602"}],"version-history":[{"count":4,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/1602\/revisions"}],"predecessor-version":[{"id":1807,"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/pages\/1602\/revisions\/1807"}],"wp:attachment":[{"href":"https:\/\/votre-litige.fr\/en\/wp-json\/wp\/v2\/media?parent=1602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}